Shipping Policy

This shipping policy applies to all purchases made from Quinton Baby. We aim to provide a seamless and efficient shipping experience to ensure your products reach you in a timely manner. From the moment your order is confirmed, we work hard to process, pack, and ship your items with care.

Delivery Time

Orders are delivered within 2-5 business days.
Once your order is processed, you’ll receive an email confirmation and tracking details.

International Shipping

For international shipping, please contact us at sales@quintonbaby.com.my for shipping times.

Shipping Service

  • We do not deliver to P.O. boxes or hotels.
  • Customers are responsible for any taxes or fees.
  • A signature is required for all deliveries.
  • Deliveries are made on weekdays (Monday to Friday).

Shipping Charges

  • Free shipping within West Malaysia.
  • Low-cost shipping for East Malaysia through our designated courier.
  • We are not responsible for any damage or loss during shipping.
  • Shipping is currently available within Malaysia only.

Shipping Delays

Delivery may be delayed due to weather or festive seasons.
If your parcel is undelivered, the courier will attempt delivery again or leave a notice for self-pickup.
If delivery fails twice, your package will be returned to Quinton, and you can pick it up from our warehouse. Additional delivery attempts will require extra payment.

Track Parcel

Use the tracking number sent to you to monitor your parcel’s status. If your package is lost, please contact us immediately for assistance.